About

Cancellation Policy

We understand that sometimes situations come up that are out of your control and require you to change your plans. If you must cancel or reschedule your appointment, we require that you notify us at least 1 hour before your scheduled appointment. Appointments that have not been cancelled or rescheduled an hour before the appointment time will be charged a 50% cancellation/ "no-show" fee. This fee is non-refundable and cannot be put toward any future services. We understand that you have a busy schedule, and allow a grace period of 10 minutes after your scheduled appointment time. If you are more than 10 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s). If we do not hear from you within 10 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 50% of the total service price. By booking an appointment with us, you acknowledge that you have read and understood our booking and cancellation policy and agree to be bound by the terms and conditions stated above.